The Only WordPress Form Maker Plugin You Will Ever Need

Common Questions

Who should use Formidable Forms?

Formidable Forms is perfect for freelancers, agencies, business owners, bloggers, designers, developers, photographers, and basically everyone else. If you want to create a custom WordPress form, then you need to use Formidable Forms. Our mission is to empower freelancers and agencies to create advanced, solution-focused forms with confidence.

Do you offer a trial?

You can get a good feel for the form maker plugin by installing our free WordPress forms. Additionally, we offer a full money-back guarantee for 14 days. If Formidable Forms doesn't meet your needs, you can contact us for a full refund.

How long will I receive support and updates?

After your license expires, renewal is required for continued access to support, plugin updates, and new addons for your plan. Add-ons released for your plan while your support is active are included. Those released after expiry are not available without renewal. If your license has expired, get details on how to renew.

Renewal covers a full year of support, plugin updates, and access to any new add-ons we release during that year for your plan.

Access to download form and style templates for free is available for download with current Elite support. If support is expired, access to download these templates will also expire.

What level of support can I expect?

Support is our highest priority. We want you to succeed with your endeavors and we are here to back you up. Different levels of support help our team prioritize the order in which tickets are handled. Those with Elite support can plan on hearing from our team within 4 business hours. Those with Priority support are next in the ticket queue, and can generally expect the first response within 6 business hours. Standard support tickets will receive a response within 12 business hours.

Our support covers all built-in features. It is up to you to install the plugin and setup everything you need. If you have questions, we provide you with instructions to help you get the results you want.

If your request requires code beyond the built-in features, we will point you towards a similar code example if available. Writing, customizing, and troubleshooting any type of custom code (HTML, CSS, PHP, Javascript) is up to you or the developer you hire.

Can I have a development site?

Yes. You can set up any number of local sites and a staging site with a specific subdomain. The options include staging.yoursite.com, dev.yoursite.com, test.yoursite.com, local.yoursite.com, or beta.yoursite.com for the URL. If you have a WP multi-site install, our support covers the main site if you have support for a single-site.

Can I upgrade my license later?

Of course. You can upgrade your license at any time from your licenses page. Learn more about how to upgrade an existing license how to upgrade an existing license.

Will I get access to future add-ons?

When you purchase a plan, you get access to everything that is currently listed on the pricing page. As new add-ons are released, you will be able to add them at no charge while your license and support are current. If your support/license expires, renewal is required in order to get access to any new products for your plan.

What types of payment do you accept?

We use PayPal and Stripe to process payments. They accept debit, Visa, Mastercard, and American Express. Your credit card information is not stored on our site.